Frequently Asked Questions

Warranty:

Yes. This mirror includes an extended 5-Year Limited Warranty.

To break this into simple terms, this will protect you against defects in materials or workmanship under ordinary use for 5 years from the date of purchase. Etoile Collective will also cover any and all shipping costs involved in getting a replacement to you / returning the faulty piece. No ifs or buts - we'll make things right babe.

Damage during transit? We'll also protect you against that risk too. If your Vanity Mirror is damaged during transit, again, it's on us and we will get a replacement to you. Although, don't worry - we invest in thick cardboard packaging, high quality and environmentally friend EPE foam and steel corner protectors to prevent anything from happening in the first place. 

Safety:

This product complies with Australian and New Zealand safety standards: AS/NZS IEC 61347.2.13:2013 and AS/NZS 61347.1:2016.

Yes. Our Hollywood Classic XL Vanity Mirror includes a 1-year limited warranty which also applies to the bulbs. If any of your bulbs stop working within 1 year, we can send you a replacement. Outside of the warranty period, you may purchase the bulbs separately.

When purchasing bulbs outside of our store, please pay careful attenion to the bulb style and wattage.

Unfortunately we do not ship vanity mirrors or tables outside of Australia. This is due to safety regulations and different electrical standards.

16 Reviews

5.0
Rated 5.0 out of 5 stars
16 Reviews

5.0 of 5 Stars

100%would recommend this product
Total 5 star reviews: 16 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
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16 reviews
  • Brittany D.
    Verified Buyer
    Rated 5 out of 5 stars
    1/10/24
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Worth it

    A bit of an impulse buy on my end, but could not be happier.

    For reference, I am a Mother of an infant and toddler who works in Healthcare and am just trying to see my face. I have no intention of becoming of a TikTok star and will likely never film a GRWM.

    My bathroom is tiny and I'm forced to stand in front of a poorly lit mirror to do my make-up. I do have a small vanity area that is set-up for a seat but the lighting is even worse--though I always hoped I would be able to set-up a little make-up area there, I didn't like the idea of using a small magnifying mirror as my only source of additional lighting.

    Discovered Etoile via the Strategist article and while I did not intend to purchase anything, after a brief but deep dive into the company the quality of their products seemed legit and I soon found myself making a very expensive purchase.

    Upon delivery the condition of the shipped box had me concerned I just made a very poor decision, though my fears completely evaporated during unpackaging. This company knows what they're doing when it comes to shipping and my mirror arrived in pristine condition. Set-up was as easy--just needed a screw driver to secure the base to the mirror and enough wrist endurance to screw in 12 light bulbs.

    Could not be happier with this purchase and SO glad I found this company as opposed to making the even riskier decision of ordering through Jeff B's warehouse, lord knows that mirror would not have arrived in one piece and…

    I am a Beauty Beginner
    Age Range 25 - 34
    I use this product in my Vanity table
  • Renee G.
    Verified Buyer
    Rated 5 out of 5 stars
    4/18/23
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    SLIMLINE Vanity Mirror

    It’s a good mirror 100% worth the money I love how u can dim the brightness and the blue circle turns off as well. I am always using the speaker 100% recommend

    I am a Beauty Beginner
    Age Range Under 18
    I use this product in my Vanity table
  • Natalija D.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    9/9/21
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Honestly the best thing I’ve ever purchased

    This mirror has brightened up my room so much and made it look 1000% more classy!!! I love how slim the mirror is and it fits perfectly!!! I couldn’t have found a better one😍😍😍

  • isabella d.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    8/25/21
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    best mirror ever!

    Such great quality, so easy to set up and worth every cent !!

  • Christine Faye R.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    6/15/21
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Hollywood Slimline Vanity Mirror

    I bought this as a graduation present for my sister. The product is great, elegant and convenient for anyone who’s a make up enthusiast, with the added features like the speaker and usb ports. It was well packed and was in good condition upon arrival.

    I was more excited to open the box for my sister. We both loved it. Thank you Etoile team ☺️

  • Carla A.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    1/7/21
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)

    The mirror looks fantastic, true to photos, easy to set up and exceptionally fast delivery. I live in Sydney and the mirror arrived a few hours after I ordered it!! Love the mirror so happy I bough it highly recommend.

  • Cindy Z.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    11/23/20
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Beautiful addition to my walk in robe

    Was packed well, had a few issues but message etoile and they helped me straight away, I didn’t tighten the bulbs enough. If your sitting on the fence about this do yourself a favour and purchase it, it’s beautiful 😍

  • Jodie O.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    11/4/20
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Mirror

    Absolutely amazing. Such an awesome product and did not expect the speakers to be so loud and clear!! Love it

  • Whitney W.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    9/27/20
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    AMAZING!!

    I absolutely love my mirror! The Bluetooth speakers are awesome.. I was pleasantly surprised how fast the shipping arrived too

  • Angela S.
    Flag of Australia
    Verified Buyer
    Rated 5 out of 5 stars
    9/19/20
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Reviewing
    Hollywood SLIMLINE Vanity Mirror (Feature Pack)
    Amazing Customer Service

    As someone who isn’t a fan of purchasing furniture like this overseas due to shipping times/costs and questionable quality, I was so thankful Etoile existed. I’ve bought a ring light from this company before and now a vanity mirror. The customer service is great and they deliver so fast in Melbourne area.

    I bought the mirror on the weekend it was on my doorstep on the Monday (usually it’s) faster on a business day.

    Any issues I had they addressed straight away and the fact that they have AfterPay made my life so much easier with purchases. My mirror is amazing!

    Love you guys so much!

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